Remote & On site Support
 24/7 monitoring of PC’s, servers, network
 Remote & On site PC/server repair
•Computer Inventory & Audits
•Online Priority Help Desk/ Trouble Ticketing
• Telephone Support
• Server Patch management
• Guaranteed 4 hour emergency response-depending on service contract Virus Removal and Protection

Maintenance Procedures

Data Recovery  –both onsite and offsite

Networking
 Switch and router installation and support
User Profiles Management
• Wireless Networking
 Internet set-up and configuration
 Remote user access

Off site Remote Data Backup

Web & Email Hosting

Security Services
• Firewalls, Spyware Removal
 24/7 Monitored Intrusion Detection
 Network Virus Scanning
Audits and Vulnerability Scanning
• Secure VPN Access & Remote Printing
• Planning and Consultation
 Permission & Password Policies
SPAM filtering
 Wireless Security & Hot Spots

computertoystore@gmail.comfor more information